What is a critical concern when employees use technology independently from IT?

The concern of shadow IT arises when employees utilize technology solutions, such as applications or devices, without the knowledge or approval of the IT department. This practice can lead to various security vulnerabilities.

Shadow IT typically results in a lack of visibility for the IT department, which may not be aware of what applications or data are being used, making it challenging to manage security risks, compliance issues, and data integrity. Unapproved applications may not adhere to the organization’s security policies, leading to potential data breaches, exposure of sensitive information, and difficulties in data management.

While data redundancy, software licensing, and malware threats are important considerations, they are often more contained within the IT-managed environment. In contrast, shadow IT opens a wide array of security gaps that can significantly threaten an organization’s overall cybersecurity posture. Recognizing shadow IT as a critical concern emphasizes the necessity for organizations to foster better communication with employees regarding technology use, ensuring proper oversight and integrated security measures are in place.